FAQS
Frequently Asked Questions
Q: Are there age restrictions?
A: Yes, the minimum age to play is 8. For family sessions, participants must be between 8-16 years old.
Q: Can adults participate in the family session?
A: Yes, parents and guardians are welcome to join family sessions with children aged 8-16. However, we kindly request that there are more children than adults in each group. To ensure fairness for all participants, groups where adults outnumber children may be turned away.
Q: Do the tickets include equipment hire?
A: No, tickets do not include equipment hire. You will need to add the hire equipment to your cart separately.
Q: How do I book a party for my child (ages 8-16)?
A: Simply book a family session, select your date and time, choose a team color, add the desired quantity, and add it to your cart. Don't forget to add the hire equipment, which is available under the "Family Session Hire Packages."
Q: My phone number isn’t working. What should I do?
A: No worries! Please make sure you are entering +614 followed by your number.
Q: Can we bring our own food and cake?
A: Yes, you are welcome to bring your own food and cake.
Q: Can you organise food for us?
A: Unfortunately, we do not provide food services.
Q: What happens if it rains?
A: We play rain or shine since we are an indoor field.
Q: How does the booking process work if i dont want to book online for a party?
A: Start by sending us an email with your details so we can help you choose the right session and check availability. We will then send you a booking form to fill out. Once completed, we’ll book your session and send a request for a 50% deposit. This deposit must be paid within 24 hours to secure your date and time. You can make changes up to 72 hours before the session, subject to availability. The final invoice must be paid 48 hours before your session. When you arrive, sign in at the counter, where you’ll receive your equipment, including a full-face mask and a wristband with your blaster number. The blasters will be ready for you on the field when play begins.
We’ll start with a safety briefing and a short tutorial on how to use the blasters, followed by assigning teams and guiding you to the field. Each game lasts 15 minutes, with a 10-minute break in between, and various game modes will keep the experience exciting.
Q: What is the difference between family sessions and indoor CQB sessions?
A: Family sessions are designed to be more kid-friendly, with a maximum FPS (feet per second) limit of 330 FPS, ensuring a safer environment for children. Indoor CQB sessions, on the other hand, do not have an FPS limit and making them suitable for older participants. However, kids aged 8-16 are still welcome to play in indoor CQB sessions.
Q: Are waiver forms required?
A: Yes, if a waiver form has not been filled out in the last 6 months, it must be completed before playing. Please use the link below to fill out the waiver form and include your order number:
https://waiver.smartwaiver.com/w/611b3d124070c/web/
Order Number: GSAPARTY