Refunds are made in accordance with applicable consumer legislation or in the absence of such legislation at our sole discretion.
Refunds will not be granted if you change your mind.
The following terms apply to pre-paid booked sessions:
a. Should a session be cancelled with 72 hours notice, a full refund may be issued
b. Should a session be cancelled with 24 hours notice, a game credit may be issued
c. Should a participant not utilize the booking (or not turn up at the time of the session), then it is deemed to be have been used and game and/or hire fee is forfeited and no refund or credit will be issued.
The following terms apply to pre-paid Event bookings:
a. full payment must be made 7 days prior to the date of the Event. Payments not received by this time may result in your booking being cancelled by us;
b. you are liable for and must indemnify us against any third party costs (for example, catering) that we have incurred in relation to your Event.
If a pre-paid Event booking is not utilized by you without any prior notification to us, then it is deemed to have been used you will remain liable for all unpaid booking fees and expenses.